Digital Transformation

Services

Drive Success through Transformation

Marmato Digital specializes in providing top-notch digital transformation services to help businesses thrive in today’s rapidly evolving digital landscape. As a leading digital transformation company, we offer comprehensive digital transformation consulting and tailored digital transformation strategies to drive your organization’s success.

At Marmato Digital, we offer a wide range of digital transformation services for your unique business needs. Whether you’re just starting your digital transformation journey or looking to optimize your existing digital strategies, our expert team will guide you every step of the way to the transformation.

Our experienced consultants analyze your current processes, technology infrastructure, and market dynamics to identify opportunities for digital transformation. We then craft a roadmap that outlines the steps, timelines, and resources needed to achieve your digital objectives.

What we do

Additionally, we help evaluate and move processes to the digital world by integrating the channels your customers use to interact with your brand.

Omnichannel experiences are fundamental to reducing friction points while customers’ interact with your business.

In today’s digital world, accepting digital transformation is no longer a choice but a requirement. Partnering with Marmato enables you to unleash your business’s full potential, gain a competitive edge, and succeed in the digital era. Get in touch with us today to start your digital transformation journey and secure a brighter future for your organization.

Robotic Process Automation (RPA)

Robotic Process Automation (RPA) is a tool that allows the automation of business processes that replicates the actions of a human being through the user interface of an information system.

Cognitive Chatbot Strategy

Friendly and automated virtual agents who understand and answer the most frequent business questions in natural language for your customers. We build our bots accessible through web channels, WhatsApp or Facebook Messenger.

Lead qualification Bot

Bot with standard greeting and conversation management capabilities in natural language. It will pre-qualify your leads in a conversational manner reducing the need for long forms and reducing friction.

FAQ Bot

Frequently asked questions (connection with AI systems) and with answers in text or with multimedia.

AgentChat

AgentChat is a SaaS solution that allows you to distribute the WhatsApp, WeChat or Facebook Messenger load so that it can be attended by different specialized human or virtual agents. With agent management, advanced process tracking with each client, marking the current stage and resolution status of a request / conversation, transferring requests / conversations between agents, conversation history, statistics, among other benefits.

Survey Bot: Service Rating

Bots trained to handle a conversation on a specific topic of your business. Integration with core services of your business to complement the information in the answers.

LET’S COLLABORATE

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From software selection to integration, our experienced team will help you develop a comprehensive strategy. We work with top platforms like HubSpot, Marketo, Pardot, and Eloqua, ensuring high-quality solutions.

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